Reception and Check-In Information
The Reception Office
Our reception office has changed operating hours. Reception is open 5am to 9.30pm (Mon - Fri).
Saturday & Sunday opening & closing hours may vary.
We are available 24/7 over the phone.
Furthermore, our staff are only a short drive away to provide prompt on-site assistance outside of business hours where required. For assistance call - 8234 4000
Contactless & Online Check-in
Check-in outside of Reception hours is available. If arriving after 9pm, please contact us to arrange key collection.
As the reception desk will be closed, all guests are required to complete the Online check-in (which will be emailed) and provide evidence of photo Id and credit card used for the reservation.
All guest arriving outside Reception hours will receive SMS text message on the day of arrival with instructions on how to access the Key safe.
Online check-in will be sent via email to nominated email address. This needs to be completed before arrival.
Key safe is located at the Front entrance and will dispense room keys.
