Employment Opportunities

We are currently Hiring!

Guest Services - Front Desk Reception 
We are currently seeking an experienced and enthusiastic person to join our team at Front Desk Reception. This is a casual position with regular hours.

Duties
Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

Skills and experience
The successful candidate will possess the following experience and skills:

• Have the ability to learn quickly and adapt to the constant change and demand of customer service within the hospitality industry
• Outstanding customer service skills
• Excellent communication, interpersonal and time management skills
• A vibrant personality and the confidence to build relationships with guests
• A friendly and positive team player with a pro-active attitude
• The ability to multi-task as well as work under pressure
• Flexible with work hours (7 days a week, rotating roster
• Attention to details and meticulous with all tasks
• Driver's License essential

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